How can we help?

Hydeed is a members-only network. Submit an application from the sign up page. Every application is reviewed by the Hydeed team, and you'll receive an email with a link to finish setting up your account once you're approved.

Applications are reviewed by hand, so it can take a few business days. If it has been longer than a week, email us and include the address you applied with.

On the sign in screen, choose the password reset option and enter your email. We'll send a link to set a new password. Check your spam folder if it doesn't arrive within a few minutes.

A pledge is your commitment to fund part of a specific loan. You can pledge as the primary investor or as a backup if a loan is already spoken for. Funds are not moved inside the app; the Hydeed team will contact you to complete funding outside of it.

Borrowers can submit a request from the loan request page, including details about the property and the amount needed. Every request is underwritten by Hydeed before it's offered to investors.

In the app, open the Account tab, then Settings, then Delete account. On the web, go to your account page in the dashboard. Deleting your account permanently removes your profile and sign in access. You can also email us and we'll delete it for you.

Only so you can add a profile picture or photos of a property to a loan. Hydeed never accesses your camera or library unless you choose to upload an image.